Terms and Conditions

Last updated: May 10, 2022
 
Agreement to Terms
Auxo Hair owns and operates this Website. This document governs your relationship with www.auxohair.com  (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
 
We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all this Website.
 
This Website may contain links to other websites (the "Linked Sites"), which are not operated by Auxo Hair. Auxo Hair has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.
 
Prohibitions
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and Auxo Hair will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
 
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
 
Intellectual Property, Software and Content
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of Auxo Hair or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Auxo Hair and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website, nor may you use any such content in connection with any business or commercial enterprise.
 
Terms of Sale
By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
 
In order to contract with Auxo Hair you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Auxo Hair retains the right to refuse any request made by you. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to changes.
 
(a) Our Contract 
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order.
 
(b) Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
 
(c) Payment
Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorization being received.
 
(d) Limited Warranty
Auxo Laser Devices has a 5-year limited guarantee, while the battery pack and ac adaptor have a 1-year limited warranty. For a period of 5 years from the date of purchase from an Auxo authorized center, Auxo warranties the A300/A150 against faults in materials and workmanship. If there are any faults in material or workmanship, Auxo will repair or replace the relevant parts for free with new or refurbished parts. The original 5-year limited warranty will apply to any replacement part. This warranty is non-transferable and does not cover damage resulting from acts of God, misuse, carelessness, accident, or alteration of any part of the unit as determined by our return department. Damage caused by poor operation or maintenance, connection to an incorrect voltage supply, or attempted repair by anyone other than Auxo is not covered by this guarantee. The product warranty will be void if the equipment is not used and maintained according to the instructions in the manual.
 
Return Policy
Every sale is final. There will be no refunds or exchanges, except that we guarantee your contentment or will gladly accept returns of new laser devices purchased on the website within the first 6 months for a 25% restocking fee. Please note that our Satisfaction Guarantee applies only to transactions made directly from the website. If you need to return something, call us at 1-888-410-2896 to get a Return Material Authorization number (RMA). Without an RMA, Auxo will not accept any shipments. We recommend insuring your package and signing up for tracking updates. Auxo will only accept returns on fully functional, like-new laser devices. Auxo will credit your original method of payment or send you a check if you are eligible for a refund.
 
Keep your package and DO NOT throw away any broken boxes, packaging, or merchandise if you receive damaged products. Please notify us of the damage and we will assess whether you should return the item for a replacement. To aid in the processing of your claim, you may be required to supply photographs of your losses.
 
Disclaimer of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Auxo Hair and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.
 
Privacy Policy
Our privacy policy, which sets out how we will use your information, can be found at auxohair.com/pages/privacy-policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you are accurate.
 
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
 
Disclaimer as to ownership of trade marks, images of personalities and third party copyright
Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with Auxo Hair and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Auxo Hair.
 
Indemnity
You agree to indemnify, defend and hold harmless Auxo Hair, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
 
Variation
Auxo Hair shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
 
Invalidity
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
 
Complaints
We operate a complaint handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
 
Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
 
Governing Law/Jurisdiction
These terms and conditions and the transactions contemplated hereby shall be governed by, and construed and interpreted in accordance with, the laws of the State of Florida. Any action seeking legal or equitable relief arising out of or relating to these Terms will be brought only in the courts of Miami-Dade County.
 
Entire Agreement
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Auxo Hair. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Auxo Hair.
 
CONTACT US
If you have questions or comments about this Terms and Conditions, please contact us at:
Auxo LLC
4601 NW 77th AVE
Miami, FL 33166
1-888-410-2896
info@auxohair.com